Free shipping on orders over £40.00

Delivery and Returns

Delivery

We ship our handmade products within the UK. A longer delivery time may apply when a fresh batch is being made.

DestinationFree Click & Collect*
(Mon – Fri)
Standard Delivery
(5 – 7 working days)
Express Delivery
(2 – 3 working days)
Great Britain£0£3.50
Orders over 2kg: £6.00
£4.50
Orders over 2kg: £8.00
Scottish Highlands and IslandsN/A£3.50
Orders over 2kg: £7.75
£4.50
Orders over 2kg: £10.00
Northern Ireland, Isle of Man, Isles of ScillyN/A£3.50
Orders over 2kg: £9.25
£4.50
Orders over 2kg: £13.25

*Please call ahead on 012 3581 8607 to arrange collection from:
McNeill’s Fine Foods Ltd
Unit 3 Hall Farm & Workshops
Mill Lane
South Moreton
OX11 9FD

Returns

Thank you for shopping with McNeill’s Fine Foods.

If you are not entirely satisfied with your purchase we are here to help, please get in touch via email at info@mcneillsfinefoods.com

To return for refund please send to

McNeill’s Fine Foods Ltd
Unit 3 Hall Farm & Workshops
Mill Lane
South Moreton
OX11 9FD

Please mark clearly that you would like a refund and include your full name and order number. 

Please note that returns will only be accepted if the product is faulty. Returns must be made within 14 days of delivery.

Refunds

Once we receive your item we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Contact Us

If you have any questions on how to return your item to McNeill’s Fine Foods please get in touch via email at info@mcneillsfinefoods.com

Thank you.